Legal
Privacy Policy
Last updated: August 25, 2026
This Privacy Policy explains how HINYO Pilates (“HINYO”, “we”, “us” or “our”) collects, uses and protects personal information when you visit hinyopilates.com, contact us or submit a project inquiry.
Information We Collect
- Inquiry information: your name, company, country, email address, WhatsApp number and project details when you submit our contact form.
- Communications: information you provide when contacting us by email, WhatsApp or social media.
- Technical information: IP address, browser type, device information, requested pages and security or server log data generated when you use the website.
How We Use Information
- To review and respond to project inquiries.
- To recommend equipment, studio configurations or commercial services.
- To prepare quotations, proposals and delivery information.
- To operate, secure, troubleshoot and improve the website.
- To maintain business records and comply with legal obligations.
We do not sell or rent personal information. We do not use inquiry details for unrelated marketing without an appropriate lawful basis or your consent where required.
Legal Bases
Depending on your location, we process information to respond to your request, take steps toward a contract, operate our business based on legitimate interests, comply with legal obligations, or on the basis of consent where consent is required.
Service Providers and International Transfers
We may share information with service providers that support website hosting, security, email delivery, communications and technical operations. If you consent to analytics, limited website-usage data is processed through Google Analytics. These providers may process information in countries other than your own. We take reasonable steps to use providers and safeguards appropriate to the information and applicable law.
Cookies and Similar Technologies
The website uses essential technologies required for security, administration and normal operation. With your permission, we also use Google Analytics 4 to measure page views, website usage and actions such as contact, WhatsApp, email and social-link clicks. GA4 is not loaded unless you select “Accept analytics.” Your preference is stored locally in your browser and can be changed using the Cookie Preferences link in the footer. We do not send contact-form values to Google Analytics.
Data Retention
We retain inquiry and communication records only for as long as reasonably necessary to respond, manage a potential or active business relationship, provide support, resolve disputes and meet legal or accounting obligations. Inquiry records are normally reviewed for deletion or anonymization after 24 months when no business relationship develops, unless a longer period is required.
Your Rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, portability or objection to certain processing, and to withdraw consent where processing is based on consent. You may also have the right to complain to your local data protection authority.
Security
We use reasonable administrative and technical measures to protect personal information. However, no internet transmission or storage method can be guaranteed to be completely secure.
Third-Party Links
Our website links to services such as WhatsApp, Instagram, Facebook, TikTok and LinkedIn. Their privacy practices are governed by their own policies. Visiting those services may allow them to collect information independently from HINYO.
Children’s Privacy
Our commercial website is not directed to children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Policy to reflect changes to our website, services or legal requirements. The date above identifies the latest revision.
Contact Us
For privacy questions or requests, contact [email protected].